Posts Tagged: ‘block unwanted numbers’

How to Reduce Robocalls

April 28, 2019 Posted by Pamela M

Ways to stop robocalls

 

Businesses use automatic dialing systems as a way to market products to their clients. The introduction of these systems was revolutionary as it eliminated the need for people to make thousands of calls on their behalf. It was created to save time and money.

Automatic dialing systems were the precursor to conversational robots. The systems are designed to answer questions and direct users to the right department. A recent report shows that these bots can answer up to 29% of a person’s questions and save 44% of the time people would spend on the phone with a live support person.

Sadly, these systems are also used by telemarketing companies and scammers trying to get you to buy products or give up your hard earned money. Because the systems are automated, refusing to answer the phone or trying to talk sense to the robot on the other end is frustrating and futile.

Telemarketers

Telemarketers have to follow laws regarding the number of times they can call people and when they can be called. For example, it is illegal to make telemarketing calls before 7 AM and after 9 PM. People try to protect themselves from telemarketers by signing up on the National Do Not Call Registry. However, there are companies that can continue to call if you’re registered. If you have an account with the company or have signed up for a service that permits calls by third parties, you can receive calls. You have to opt out of contact. If a caller violates the law, you should report it immediately.

A Growing Problem

In 2018, robocallers made 26.3 billion calls and the number continues to increase. The Federal Communications Commission predicts that, in 2019, over 44% of all phone calls will be robocalls. Although the FCC fines companies for violations of the law, the companies don’t seem to care. Consumers search out ways to make the calls stop, and organizations like Consumer Reports gives out information and tips on how to end robocalls.

Helpful Phone Apps

You can download apps that allow you to trace unknown callers on your iPhone. These apps use an algorithm to determine which phone numbers are likely to be linked to telemarketers or scammers; then they maintain a database with those numbers. If a phone number makes over 1,000 calls, it’s going to be labeled as an unwanted number since the company is probably using a robocaller.

Apps can help you to identify callers and, if the number belongs to a telemarketer or other unwanted caller, you can block the phone numbers. It might not end the calls, but it will certainly cut back on them. You can only stop robocalls completely by turning off your phone. Apps will help, but to date, there is no foolproof solution.

Make A Report

If you continue to receive robocalls, you can report it to the Federal Trade Commission for further investigation.