Posts Tagged: ‘online shopping’

Internet Auction Fraud: What You Need to Know

December 16, 2018 Posted by Pamela M

Auction Scams 

Auctions are exciting. They are a good source to find items at deeply discounted prices. You don’t have to go to the mall or fight traffic. Auctions are also rife with scams. The excitement of getting a good deal makes some people less cautious. That’s exactly what the scammers want.

Types of Auction Fraud

Fraud can occur on almost any auction site. This is especially true if the website is not responsible for delivering the item.

Examples of Auction Fraud:

  • Seller never sends the item
  • Item is not as advertised.
  • Item is damaged.
  • Seller sends an empty box or substitute item.
  • You are overcharged or double charged.
  • Wire transfer schemes mislead buyers by asking them to send money through a wire service. The wire service is fraudulent. Once the money is sent, the seller and the wire transfer are gone.
  • Second-chance schemes involve sellers contacting losing bidders to offer a second chance on an item. If the seller calls, use an app for unknown number look ups to get the caller’s information. Call them back on that number.
  • The buyer pays, but nothing is ever delivered.
  • Overpayment fraud. A seller posts a high price item. The buyer insists on buying the item immediately, often before the auction has begun. The buyer sends a check, money order or wire transfer in excess of the cost of the item. Seller is asked to deduct the amount owed and return the overpayment. The seller soon learns that the form of payment is counterfeit.

How to Avoid Being Scammed

Many auction sites are reputable and provide good service. Follow their rules and policies to prevent being scammed.

  • If a seller contacts you by phone, use an iPhone caller ID app to verify identity.
  • Understand how auctions work
  • Know your obligations as a buyer before you bid
  • Learn what can be done in case of fraud.
  • Ensure all items purchased are received.
  • Read feedback and reviews from the seller’s previous customers.
  • Search to find any possible information about the seller, including a review from the Better Business Bureau.
  • Use a form of safe payment such as a credit card or online account that protects buyers.
  • Know the seller’s exchange and return policies.
  • Beware of international sellers.
  • Ensure that all costs are included in the price.
  • Never give a driver’s license number, bank account number, or social security number.

If you should receive an item that isn’t as advertised, contact the seller. If the seller will not refund your money, notify the website immediately. File a dispute with your credit card company to avoid being charged. All online fraud should be reported to the Internet Crime Complaint Center (IC3).