Posts Tagged: ‘cell phone’

What are VoIP Phone Numbers?

October 30, 2018 Posted by Pamela M

VoIP Phone Service

As technology expands, ways to connect are increasing exponentially. Although it has been around for quite a few years, Voice over Internet Protocol (VoIP) has become more popular than ever. While there are advantages to using VoIP numbers, there are also disadvantages, including usage by scammers. What are VoIP numbers and how do they work?

Voice over Internet Protocol

Traditional phone services link a specific phone to a number. That number will always be used when placing calls from the phone. However, Voice over Internet Protocol (VoIP) numbers are not tied to a specific phone. Rather, they are numbers connected to an Internet service. A user signs up with a website, such as Google Voice. The user registers with the website and receives a phone number. The user can make calls using that number from any supporting device. This means a user can make calls from a cell phone, computer, laptop, or even an analog telephone. The services are often free or charge a monthly fee. The low or no cost feature of using a VoIP number is especially attractive to businesses because it can drastically reduce monthly fees.

Advantages

The benefits of using a VoIP are many. They include:

  • Never have to change phone numbers
  • Not tying up your personal line
  • Not having to purchase a business line
  • Cheap or free service
  • International calling
  • Masking identity
  • Choosing any phone number in any area code
  • Operating multiple phone lines
  • Accessing many features of traditional phone services

Disadvantages

  • Unable to place 911 calls
  • Must have an Internet connection
  • Disabled during a power outage
  • Dependent on bandwidth
  • Internet can cause lag time
  • Lower quality than traditional service
  • Callers can mask their identity
  • Callers can pretend to be representatives of businesses or agencies (Bank, IRS, etc.)
  • Blocked numbers
  • Scammers/telemarketers can use local numbers
  • May be harder to trace
  • Identity may not be available
  • May permit viruses on computer/phone system

Tracing VoIP Numbers

Recently, it has become easier for services to trace VoIP numbers. The numbers are linked to an IP address rather than to a specific phone, therefore traces can be tricky, but they can be done. The best way to avoid issues with telemarketers or scammers is to block unknown or foreign numbers using an app. If you answer an unknown number, never give out personal information. If you suspect a scam, contact your Attorney General or local authorities on their non-emergency line.